📦 Shipping Information
We currently offer worldwide shipping.
Processing Time
All orders are carefully prepared and dispatched within [1–3 business days] after payment confirmation.
Please note that processing time does not include shipping time.
Estimated Delivery Time
Region Estimated Delivery
United States [7–12 business days]
United Kingdom [7–12 business days]
Europe [7–14 business days]
Other Countries [10–20 business days]
Delivery times may vary due to customs clearance or local postal services.
Shipping Cost
•Free worldwide shipping on orders over $[150]
Shipping costs are calculated at checkout.
Customs & Duties
International orders may be subject to customs duties or import taxes, depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping fee.
🔄 Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can track your order at any time using the provided tracking link.
🔁 Returns & Exchanges
We want you to love your jewelry.
If you are not completely satisfied with your purchase, we accept returns under the following conditions:
Return Policy
•Returns must be requested within 10 days of delivery
•Items must be unused, unworn, and in original packaging
•Customized or personalized items are non-returnable
How to Initiate a Return
Please contact us at goonlux@outlook.com with your order number.
Our customer support team will assist you within 24–48 hours.
Return Shipping
•Return shipping costs are the responsibility of the customer
•Original shipping fees are non-refundable
Once we receive and inspect the returned item, your refund will be processed within [5–7 business days].
💳 Refunds
Refunds will be issued to the original payment method used at checkout.
Please allow additional time for your bank or credit card provider to process the refund.
❓ Need Help?
If you have any questions regarding shipping, returns, or your order, feel free to contact us:
📧 Email: goonlux@outlook.com
We’re always happy to help.